The first thing that stood out to me as I walked into Toys R’
Us was the experience they are creating for kids. I was not aware of the “R”
Cade strategically placed at the tippy-top of the entire store. I looked over
the balcony of the arcade and it is simple to see how much detail goes into
setting up the store. Much of it was separated into licensed products, Frozen was something I came across as
well as the minions from Despicable Me,
which I would be lying if I said I wasn’t excited about seeing. It was also
extremely hot on every floor except for the basement where electronics and
bikes were. I actually ran into a women sitting by the guitars in the basement
telling Chris and I how worn out she was from her grandkids dragging her all
over the store and how it was the only place she could sit where she wasn’t
sweating. While walking through the store, I also heard many different
languages including Spanish, French, and Russian. There was also a completely different
feel when walking from the “toys” section to the “baby” section. In the “Baby’s
R’ Us” section there were parents actually shopping for what they needed,
appearing as though they have been inside before, not phased by the many
distractions outside of that section. There are a lot of strategies Toys R’ Us
uses in order to attract their customers, and I didn’t realize how well it
worked until we went to visit on Thursday, it truly is impressive.
I was so excited about finding the Minion from "Despicable Me"! I couldn't find anything from "Frozen" though. Did you notice that the baby-section, which was beside the "girl's" section, was the only place that had a bathroom? That was clever since families with younger children may want to buy candy on the other side of the baby-section as well as the parents who may want to buy something for their baby or family/friend's baby, and having a bathroom in there would have others walk through. Toys R Us is rather clever with their store setting with just the bathroom location alone!
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